All work
The CeraVe Skin Lab key art.

CeraVe · 2023

CeraVe Skin Lab

A skincare lab you can walk through.

Format
Custom brand store
Revenue
$525K CA / $367K MX
Markets
Canada, Mexico
Flight
Aug 30 – Oct 8

Idea

An explorable Skin Lab built as a custom brand store, with an innovation room, a skin-type gallery and an ingredients lab to move through rather than a product grid to scroll.

Finding

Measured against CeraVe's own Product Selector, the Skin Lab drew stronger click-through, detail-page views and new-to-brand rate, and a lower return on ad spend. The format proved to be a consideration driver rather than a conversion one. People came in to learn, and stayed markedly longer doing it.

Results

25.7s
Average daily dwell time, 43% above the 18s benchmark
450.5
Average daily page views, 12% above the 403 benchmark
49.2%
New-to-brand rate, 34% above benchmark
19.0M
Impressions, 18% over the 16.1M estimate
$5.15
Return on ad spend, targeted order
33K
Brand store views to date

The work itself. Scroll or use the arrows.

The Skin Lab main hall.
Main hall
A second view of the Skin Lab main hall.
Main hall, alternate
360 tour